1302 S. Arch Ave. Alliance, OH 44601 | (330) 821-4100
ken@carnationsecurity.com
(330) 821-4100

Carnation Security Testimonails

Who we are and how we keep you SAFE

Thank You.

Ken,

I wanted to leave a testimonial on your site but couldn’t find the place to submit one,  just so many to read.

I wanted to say thanks for no surprises on our deal and I enjoyed Jake being here very much. He was very respectful, professional, and went the extra mile to make sure the job was done right. Please feel free to use the quote below if you want on your testimonials page.

“Ken and his team are the best in the business. He better be as he’s been doing this for decades. Seriously though his team knows what products will work for certain folks and his installers and staff are respectful, professional, and efficient. Compile that with reasonable monitoring rates and the only question you have to answer is why wouldn’t you use Carnation Security. I challenge you to find that answer. Great job Ken, Jake, and Marla you have another for your fanbase” Mike D.

Happy Holidays Ken

Thanks

Mike

Thanks So Much!

Hey Ken,

Just wanted to let you know how impressed and happy my wife and I are to have you as our security provider. The installer Jake was great, very clean, thorough and professional. He walked me through step by step and was extremely knowledgeable about the system. I want to thank you again and want you to know you have customers for life in us.

Thanks again!

-Dustin & Courtney

Just A Note.

Hi Ken, Just a note to let you know that we are very satisfied with the installation of our camera’s.  Jake did a superb job! He was polite, courteous and had excellent knowledge of the product.  There were a few small problems along the way and Jake did an outstanding job of solving each issue.  Being a small business owner we understand the importance of having quality employee’s and what it says about the owner and the business.   It was a pleasure working with your company and your outstanding employee’s Jake and Marla.

Sincerely, Mr. & Mrs. G

Just A Short Note

Hello Ken.

Just a short note to let you know how pleased I was with the workers you sent to install my security system. They were polite, very hard working and cleaned up each area they worked in. They were so patient with my questions and took the time to explain what they were doing and even asked where I would like certain alarms placed within an area. My training on the use of the security system was delivered with patience and gone over until I felt comfortable with using it-steps were written down for me to use if needed. I was nervous and Jake took a lot of time helping me walk through the steps to engage or disengage the system. It’s good to know I can call if I have questions and someone is willing to help.

Sincerely,  S. R.

Thank you!!

Wanted to drop a line and say thanks to all the hard work from everyone at Carnation Security! You all made this a very easy process from start to finish. You came highly recommended and I can see why. Very professional and done in a timely manner.

Thanks again, Mrs.  Z

Super Pleased

Had your installers here today and was super pleased with their performance and professionalism. Would recommend your company to anyone needing security. Ken thank you so much for fitting me in today. I will sleep good tonight. Thanks to Jake and Drew  for a fine job guys!!

Ms. K.

WE ARE VERY PLEASED.

We Are Very Pleased With Our Security System And Have Recommended Carnation Security Services To Our Friends. The Monitoring Station Responded Very Quick After Our Couple of Mistakes. The Installers Were Very Nice And Cleaned Up After Themselves.

Mr & Mrs. K.

Thank You!

Mr. Ken Loiselle, I just wanted to let you know that my mom was deeply satisfied with the work that was done Jan.11,2017. The alarm system was installed quickly and all mess cleaned up very well. My 87 year old mom was very happy with their work as I was too. Their were no wires hanging all were secured properly. They went over the instructions for my mom and me and gave us time to ask questions and practice. My mom was left phone numbers to contact these people if she later forgot something or how to do it. Thank you, S. B.

Thumbs Up!

Ken,    I Give Your Guys Props For Doing A Great Job At My House. They Work Together Like A Fluid Team, No Bull*#%. And Understand What Each Is Doing At Every Turn. Marla Included.

Dave W.

THANK YOU.

The installers did a great job and we appreciate the help from Marla at your office  Very satisfied.

Thank you, Cathy S.

With Great Satisfaction

To Ken, Marla, Kelsey,  Thank You, very much for your excellent security system. We are very pleased with the work that Jake & Drew did with the installation. They were very professional and helpful. Thank you for your phone calls, too. With appreciation and great satisfaction.

Sincerely, M & J  M.

GREAT JOB

Hi Ken,  Now that we have lived with and used our security system for several weeks I now feel more qualified to offer you feedback. My wife and I have debated for some time about whether we wanted to install a security system or not. During that time we have been bombarded by security company sales ads coming via phone, e-mail, snail mail, tv and every print media there is. When we made our decision to have a system installed we chose, Carnation Security because of your reputation and the fact that you are a local company. We are so glad that we chose you. Two things that we did not get from you were high pressuresales tactics and the out of the box one size fits all system. To us that is like a breath of fresh airand we thank you so much for that. What we did get was a well designed custom system that is simple, efficient and easy to use. It meets our needs perfectly. I have to commend your office manager Marla.She was a gem. We were kept informed of what was going to happen every step of the way. A specialthanks goes out to your two installers, Jake and Drew. These two guys are true professionals. If I had not watched them I never would have known that they were in our house. The system itself is almost invisible. After the installation was completed they took us thru a training session that covered everything. They did not leave untill they were sure that we understood how to operate the system and were comfortable with it. They are the best. Needless to say we are totally satisfied and now have the feeling of true security when at home or away. Let me one more time Ken say to you and your entire staff thank you for a job well done. We have already recommended your company to our friends and will continue to do so.

D & V J.

WE ARE VERY PLEASED

Ken, Just wanted to drop you a note and tell you how pleased we are with the system your guys installed for my mother-In-law. The guys were very professional, they were very clean ( we didn’t have to clean up anything when they were done ) ,and they explained everything in details that even I understood!!! LOL !!Jake told me that you “threw in” an extra remote. Thank you so much! I think we are all going to rest a little better with her wearing her “necklace”!!!Thanks for everything!

P.T.

THANK YOU SO MUCH

I want to thank the entire staff for courteous prompt service, setting me up with the security I need and at an affordable cost.  Your representatives were professional, considerate, and above all efficient.   I am delighted that you were referred to me by reputable professionals and I am sure I made the right choice.  Thank you for being there when I needed you …….will gladly share my experience with anyone that need reassurance.

Sincerely, Lucy

A CUSTOMER ORIENTED BUSINESS

Hi Ken,   Hope my email finds you in good health and doing well.  I wanted to send you a follow up note from last fall and the work you and your team did for Wendy and I in our new home.  The experience of working with everyone at Carnation Security has been positive.  Everyone was polite, professional, and very customer service oriented.  Your installation team went out of their way to explain what they were doing and made extra efforts to protect the walls and other finishes within the new house.  Jake did an excellent job and was most patient with us during the training of the new alarm system control panel and key-fob remotes.  They really are easy to use and understand.  We appreciate everything you and your team have done for us.  We believe Carnation Security is a quality, customer oriented business.  We feel in good hands and totally protected with the equipment and service you provide.  We would be pleased to recommend you to our family and friends.

Mr. and Mrs L.

A GREAT JOB

Hi Ken, Just wanted to let you know that your Team did a great job and were very courteous and professional from Marla to the Techs. The system is perfect for our needs! If you ever need a recommendation feel free to let me know.

Thanks, D. M.

SINCERELY PLEASED

Just letting you know how pleased I have been since my installation. From the office to the installers, you have made my life more comfortable.

Thanks. P. S.

AN EXCEPTIONAL JOB

We wanted to let you know that Drew and Jake did an exceptional job installing our Carnation Security System 12/3/2014. They were thorough, efficient, and courteous. They explained everything easily. I appreciated that they asked my opinion as to where I wanted certain devices. Also, I truly appreciate the fact that Marla expedited the installation. We are happy with the alarm. I have referred a friend, Mr. M, to Carnation. Also, we were referred by Mr. S. He is responsible for our locating Carnation. I also appreciated that Ken came to our home and gave us the written estimate. We are happy and satisfied. Follow-up calls were made in order to check on us and Jake gave us his cell number. I had to text him once, I confess!!!

Thank you again. L. L.

CUSTOMERS RELIEF AND SATISFACTION.

What a relief for us to go on vacation and know that we could trust youto take care of our security issue. Thank you again, Ken. We truly appreciate what you did.

Mrs. G.

Very Happy with Installer!

We are very happy with the installer, Dave did a terrific job installing our security system, he was very polite, very neat.  The Installer worked from 8:00 am until the installation was completed. He is a very hard worker.

Charles and Sandra P.

Love our new Security System

We are very pleased, with our security system and now we feel so, safe. The time you took to educate us, and your one on one instruction’s were very helpful.   Dave, the installer, was very kind, informative, and the house was so, neat when he left, that you didn’t think anyone was working inside your home.   Your company will definitely be recommended to our family and friends.   Thank you again!!

Ron and Diana C.

Our Installer was Amazing!

We had our system installed this week and Dave, our installer, was amazing. He is such a hard worker, he didn’t stop for lunch and worked for over 9 hours.  Thank you, so much for everything. I actually felt a little safe after the break in now that we have some protection.  Sarah F.

Very happy customer!

Geneva M. States, Tech Had Great Relationship With Her Mother-In-Law. The Tech Was Very Polite, He Did Not Take Any Breaks.  He Answered All Questions That Were Asked. He Was Very Professional.

We loved the service and peace of mind!

Wanted to offer my thanks for the courteous and professional installation of the home security system.  We both enjoy the comfort and peace of mind, your affordable product offers. Sam and Jan D.

Very Happy with install!

I Want To Thank Ken And Crew. The Work They Preformed Was Neat And On Time. Ken’s Explanation On How To Operate The System Was Simple And Easy To Understand.  Dave, The Installation Tech, Took The Time To Answer Some Questions I Had. He Is Very Neat And Polite. I Would recommend This Company To My Most Particular Friends.

Jim S.

STARK COUNTY RESIDENCE STATES

INSTALLER DAVE WAS VERY PROMPT, CLEAN, PROFESSIONAL AND TOOK THE TIME TO ANSWER ALL MY QUESTIONS. KEN, THE OWNER OF THE COMPANY WAS ON TIME AND VERY COMPLETE IN HIS TRAINING OF OUR SYSTEM. A VERY SATISFIED CUSTOMER