Ken, Just wanted to drop you a note and tell you how pleased we are with the system your guys installed for my mother-In-law. The guys were very professional, they were very clean ( we didn’t have to clean up anything when they were done ) ,and they explained everything in details that even I understood!!! LOL !!Jake told me that you “threw in” an extra remote. Thank you so much! I think we are all going to rest a little better with her wearing her “necklace”!!!Thanks for everything!